The website www.bankservis.lt is operated by: UAB „BANKSERVIS, į.k. 110522147, adresas Ulonų g. 5, LT-08240 Vilnius, which cares about the protection of your information and complies with the General Regulation of the European Union on the Protection of Personal Data (GDPR), as well as other laws that ensure the security of your information.
Below you will find answers about how we collect, use and store information about you on our website. In case of any questions or ambiguities in any part of this notice, we are ready to help you, as described in the last detail of this message.
1. Who is responsible for protecting information?
The person responsible for protecting your information is the administrator of the website UAB „BANKSERVIS, į.k. 110522147, adresas Ulonų g. 5, LT-08240 Vilnius.
2. Why is personal information collected?
We provide public access to the website www.bankservis.lt (from now on referred to as the “Website”), support and improve it and ensure its security. When searching and viewing information on our Website, you agree with us, whereunder you get access to the content of the Website and agree to the terms of its use established in regulatory enactments, including, but not limited to, the terms of copyright and the terms of protection and confidentiality of personal data presented in this notice.
We inevitably need to collect, use, and store information about you in order to:
Manage, improve, and optimize our website and the experience of its visitors.
Provide answers to requests and suggestions of visitors to the Website, and provide technical assistance.
Understand browsing trends on the Website, estimate our audience size and usage patterns, and understand our users’ desires and wishes.
Increase the popularity of the Website by performing marketing actions.
Improve the operation and appearance of the Website, and create new features and functionality.
Comply with legal obligations, resolve any disputes that may arise with you or third parties, and exercise your rights arising from all agreements entered between you and us or between third parties and us.
Protect our property rights related to the Website.
3. What information is collected?
When you browse information on the Website, we may use technologies (analysis of requests sent from your browser to the Website, cookies, etc.) that automatically collect:
Usage Data: When you access the Website, we may automatically collect specific data about your access to and use of a Website (e.g., login and logout URLs, content, and pages you viewed on the Website, date, and time of access, etc.).
Device Information: When you access the Website, we may automatically collect information about your device and Internet connection (for example, IP addresses, type of computer or mobile device you use, operating system version, device ID, browser type, language, etc.).
Information about your consent to allow installation of cookies: when you visit our Website, you will be asked to consent to install cookies on your computer.
Please note that this data is anonymous, and we cannot identify you based on the information we collect.
When you, on your initiative, write a message to the contact e-mail addresses indicated on the Website or using the functionality of the Website, the following your data is collected:
Identification data (name).
Contact details (e-mail address, phone number).
Any other data provided on your initiative that you consider essential in the submitted request or proposal context.
Our response to your request.
Please note that to respond to your request appropriately, we may ask you to provide additional information necessary to respond to your request.
4. Are cookies used on the Website?
The “Cookie Policy” section gives information about the cookies used.
5. Are particular data collected?
We do not collect any particular data about you.
6. What information should I provide on the site and why?
As a website visitor, you do not need to provide us with any information. All technical information is automatically collected using standard browsing technologies (analysis of requests sent to the Website from your browser, cookies, etc.). When submitting a request to us through the contact form specified on the Website, you must indicate your:
Identification data (name).
Contact details (e-mail address and phone number).
Subject and message of the request.
You also have the option, at your discretion, to submit any additional data that you consider relevant to the request or proposal (e.g., CV). If you do not provide certain information that we need to appropriately to your request correctly, we may ask you to provide this information.
7. Why is it allowed to collect information about me?
We collect information about you lawfully because:
We need your information so that we can provide access to the Website, i.e., allow you to browse our Website at your request, as well as so that we can respond to suggestions and requests submitted at your initiative (Item b of Paragraph 1 of Article 6 of the General Data Protection Regulation).
We are obliged to store your personal data sent along with the request, which you sent us on your initiative, in accordance with the provisions of the requirements of regulatory enactments (Item 1 of Paragraph 1 of Article 6 of the General Data Protection Regulation).
We need your information to comply with our legal obligations to resolve any disputes that may arise with you or other parties and ensure our rights arising from any contracts concluded between you and us or between third parties and us. (Item C of Paragraph 1 of Article 6 of the General Data Protection Regulation).
We need your information to improve our Website and the experience of its users and protect the Website from unauthorised website traffic and direct marketing.
by displaying advertisements that are interesting and relevant to you (Item f of Paragraph 1 of Article 6 of the General Data Protection Regulation)
8. What information about me is collected from other sources?
We do not voluntarily collect any Website user data from other sources.
9. Will the collected data be transferred outside the European Economic Area?
No, they will not.
10. With whom will you share my personal data?
We may disclose your personal data:
To the extent reasonably necessary to provide access to, support, create the Website and ensure its security, our partners, corporate group members, service providers, or contractors.
We may also disclose your personal data if such disclosure is necessary to comply with legal obligations imposed on us, establish, and exercise or defend against legal claims, whether in legal proceedings or administrative or out-of-court procedures.
11. How long will the information collected about me be kept?
The technical information collected automated about the device(s), and the visitor’s browsing experience is kept for one year. We will store all other information in accordance with the Index of Retention Periods for General Documents approved by the Chief Archivist of Lithuania or the limitation period applicable to specific relationships, whichever expires later.
12. What rights do I have?
You have the following rights in the field of personal data protection:
Submit a request to access the available information about you.
Submit a request to correct the available information about you.
Object to data processing based on our legitimate interest when the relevant data is processed solely in our interests. In the context of specific circumstances, such processing disproportionately restricts your rights and freedoms or legitimate interests.
Submit a request to delete the available information about you:
When data is processed solely in our legitimate interests, you object to such data processing, and such processing, in the context of specific circumstances, disproportionately restricts your rights and freedoms, as well as legitimate interests, unless such data processing is necessary for the purpose of making legal claims or defense against made legal claims.
When your data is processed unlawfully.
Please submit a request to restrict access to the available information about you or delete it.
When the correction of incorrect data is requested – for a period until the identified errors are corrected.
In the event of an objection to the processing of data without our legitimate interest, until your complaint has been considered and our decision on further processing has been made.
When the personal data is no longer necessary for us but is essential for you to make legal claims or for us to defend against legal claims made.
Any data processed without a legitimate ground when you do not want it to be processed.
Submit a request to export your data.
File a complaint with the State Data Protection Inspectorate. If you want to exercise your rights, please contact us as set out in section 14. Please note that these rights may be subject to statutory terms and exceptions.
13. Will my personal data be used for automated decision making or profiling?
No, it will not.
14. What should I do if I have questions?In case of any questions, comments, or complaints about how we collect, use and store data about you, we are ready to help you. If you need help, please contact us by the indicated contacts.